Ordering Online
Phase online is a fast, efficient means of ordering your office supplies. Today, over 75% of the company’s customers take advantage of the speed and flexibility provided by Phase Online.
Phase’s online ordering system provides four key benefits:
- Security
- Adaptability
- Control
- User-friendliness
Online Ordering Security
Phase online provides a totally secure ordering facility. The password driven system also uses the latest in encryption technology for data transfers. No credit card or payment details are stored on the system, giving you added protection against fraud or identity theft.
The Phase online system also provides security checks to prevent ordering errors. The system will automatically query any items priced at over £50, and entire orders valued at over £150. In addition, because Phase takes the time to get to know its customers, visual checks are made when your order is processed through the system. Your Phase Customer Service team may query any unusual or large orders to help eliminate any purchasing mistakes.
Adaptability
The Phase online ordering system is tailored exactly to the need of the individual customer. Whether you want a single person to have access, or need orders to be placed by several people in different locations, your Phase online account will be set up to match your needs.
Your online account can allow the purchase of over 50,000 lines, can be restricted to your chosen products, or anything in-between. Even your bespoke items, i.e. printed products, can be ordered through Phase Online. Should you wish to add extra products to your online portfolio, this can be quickly arranged.
Control
Your Phase online account is automatically set to your contract prices. This means you don’t have to waste time getting prices each time you wish to place an order. The system calculates the VAT on your order, and records your order history so you can look at previous purchases. Orders placed online before 5pm will normally be delivered the next business day.
User-friendliness
When your Phase online account is set up, you can decide on the data you want available. Whether you want all your account information available, or restrict access to certain areas, Phase online has the flexibility to meet your needs. All your order information is pre-set through your log-in account, which means you won’t have to waste time entering account numbers or delivery addresses. Your Phase online system is tailored to meet your every need.
Electronic Data Interchange (EDI) Solutions
Phase provide a full EDI solution for the larger corporate user. Using this system, orders are placed in an electronic ‘mail box’ through your terminals, including EPOS. Phase collect these orders electronically every day for processing.
The EDI system is tailored to your company’s specific requirements. Contracted items only can be ordered, product volumes can be restricted, and authority sought for any additional or unusual items ordered. Phase can provide all the controls necessary to streamline your ordering process, saving you time and administration costs.
Online Ordering Instructions
For full information on how to order online with Phase, click here to download PDF instructions.
To find out more about Phase Online or EDI, contact Phase today on 01932 570075 or click here to email.
