Get Phase AWARE!

It is Phase’s unique customer recognition which led it to develop its AWARE concept. Companies working with Phase experience the difference through a unique relationship. Phase works with its customers forming a partnership, rather than a traditional buyer : seller relationship.

  • Assessment
  • Working in Partnership
  • Advice
  • Resources
  • Experience the Difference

Assessment

Before your company’s objectives can be fulfilled, it is essential to assess your needs. An experienced Account manager will examine and analyse your acquisition history, before making recommendations to you.

  • Understand customers’ expectations
  • Get a detailed ‘feel’ of issues
  • Evaluate the new business requirements
  • Highlight any specific critical issues

Working in Partnership

Your Phase partnership will touch every aspect of your business. With Phase you can count on:

  • Supplier Partnerships – Phase is almost one of your procurement team
  • Building long lasting relationships across all teams
  • Open and productive lines of communication
  • Regular account review meetings

Advice

Your Phase Account Manager will be pleased to advise you on every aspect of your Office Supplies acquisition. From recommending alternative, lower cost products to providing staff training for online ordering, Phase works with you every step of the way.

  • Leading industry practice
  • Advice on choice of products
  • Tailor made solutions

Resources

Phase has a wide range of resources to support your company; from a range in excess of 50,000 products to full UK logistical support.

Multi Sourcing UK Logistical Support Full Product Range
Identify special items Dedicated Fleet Stationery
Product advice Next day delivery Print
Alternative items National distribution hubs Office Furnitur
Creation of contract lists   Janitorial

Experience the Difference

Collectively, the Phase directors have more than 100 years of market-based experience, and a great passion for customer service. By using a logistics partner to fulfil all your orders, the Phase team can focus on delivering excellence as well as your goods.

Phase prides itself on being a ‘New Generation’ supplier, and combines leading edge management processes with traditional values.

When you stop worrying about your Office Supplies, you’ll know you’ve ‘Experienced the Difference’.

To find out how you can become Phase AWARE, telephone 01932 570075 or email sales@phaseoffice.co.uk today.